Q: Where and when is the meeting place for Mt. Fuji Climbs? Pick-up Location: Shin-Fuji Station Pick-up Time: Shin-Fuji Station (10:00am) (In-Season Climbs July 1st to Sept 9th)
Q: Can we meet the group at Mt. Fuji? Yes, all group climbs start and end from Shin-Fuji Station located near the base of Mt. Fuji for easy quick access. This is easy if you are in the Fuji area or in major cities like Tokyo/Osaka/Nagoya/Kyoto. Shin-Fuji Stationis the closest Bullet Train Station to Mt. Fuji, and it only takes about 1-hour from Tokyo Station and only about 100 mins from Kyoto Station. This is by far the fastest route to get to Tokyo or to Kyoto from Mt. Fuji. Starting from Gotemba Station only adds to your travel time as you have to transfer to a Bullet train station to get to Tokyo or Kyoto using a local JR train line anyway. This location is also handy for those with a Japan Rail Pass and planning to go sightseeing before or after your Mt. Fuji climb or if you're looking to stay a night in Hakone or Kawaguchi Lake. Odawara Stationin Hakone is only 28 mins away by Bullet Train and Shin-Fuji Station is also accessible to/from Kawaguchi Lake, with 4 daily buses that run between the 2-train stations: Shin-Fuji Station to Kawaguchiko Station Timetable.
Q: Where can we store our luggage while on the tour? There are large coin lockers at Shin-Fuji station. Also there are small coin lockers for variables at the Hiking Rental Shop stop during in-Season Group Climbs, Also there is a large luggage holding service available at the rental shop for those who have large luggage and want to first change their clothes before storing their luggage. Finally, sending your luggage ahead by 'takkyubin' (postal service) to your next destination is easy in Japan. The postal service in Japan is extremely cheap and efficient, it will cost about ¥1,000~¥2,000 per bag depending on the weight for next day shipping to most places in Japan, which is a small price to pay for not having to lug your bags around.
Q: What is your Cancelation Policy? In the event of a tour being cancelled, a full refund is provided. Tour cancellations are determined before departure. The tour will not be cancelled due to rain, once a tour has departed there will be no refunds, regardless of whether the summit is reached or not. For our full terms and conditions see the following link: Terms and Conditions:
Q: Do I need to bring my own sleeping bag? Sleeping Bags are provided by the mountain hut. Sleeping bags are lined up on top of futon mats, with an extra blanket available for when you get cold. Small pillows are also provided, but most westerners find them hard and uncomfortable. Fill your stuff sack with some extra clothes and you've got yourself a makeshift pillow.
Q: Are showers in the Mountain Hut available? There are no showers in the mountain Hut. Generally, speaking, the mountain hut lodgings on Mt. Fuji are fairly simple, offering, dormitory style bunk beds with blankets and sleeping bags. Do not expect hotel type conditions with separate rooms. Depending on the date you may have to sleep shoulder to shoulder with hundreds of other climbers, especially if you are climbing on the weekends or during the Obon holiday week (second week of August). The sleeping arrangement are comparable for most of the mountain huts on Mt. Fuji, however the menu and service can greatly varies from hut to hut as each hut is individually owned and operated and sets their own rules, menus and prices. For the most part the staffs on the mountain huts do not speak English and reservations need to be done in Japanese. Mountain hut reservations are taken care of if you join a 2-day group or 2-day private tour and we operate during the weekdays and try to avoid the peak holiday weekends and popular trails to evade the crowds.
Q: Can we Tip our Guide? Generally speaking Tipping is not customary in Japan. Tipping also isn't required for cab or bus rides and many hotel services. However, if you would like to Tip your guide for a job well done to let him or her know you appreciated their kind help and great tour, our guides would be pleased to accept a Tip and delighted to know you appreciated their companionship and help during the Mt. Fuji tour.